Report a Claim

When your spouse or loved one dies, life insurance benefits are not paid automatically. As the beneficiary of a policy, it is up to you to file a claim in order to receive payment. You will need to contact your insurance agent or the insurer and complete and submit paperwork to the insurer.

In addition to a standard life insurance policy, other policies may exist. These types of policies are usually kept with your loved one’s important papers in a file or a safety deposit box. If you can’t find a policy, but think it exists, you can contact his or her insurance agent. Additional information may be obtained from employers, banks, credit agencies, or social organizations. You can also look through loan or purchase contracts to find additional information.

CONTACT OUR CUSTOMER SERVICE TEAM
TO REPORT A CLAIM
(651) 317-8777 "option 0"

Life Insurance Policy Claim

Losing a loved one is one of the most difficult life events we ever have to face. At this emotional time of grief and remembrance, financial and legal issues must also be addressed — a process that can seem overwhelming. Fortunately, you and your loved one established life insurance policies to provide your family with the support they need in this stressful time.

What documentation do I need to submit?

The following should be submitted to the Customer Service Center as part of filing a death claim.
Claimant’s Statement: This statement must be completed by the beneficiary; if there is more than one beneficiary, each must complete a separate statement Death Certificate: A certified death certificate issued by the appropriate governmental entity (e.g. County Health Department, Vital Statistics Department) is to be furnished with the claimant’s statement Newspaper Account: When available, a newspaper account of the death should be submitted Policy: The policy should be sent with this statement; explain if not enclosed